FAQs

Which hair extensions are right for me?

The best hair extensions depend on your lifestyle and hair type! Clip-ins aregreat for temporary volume,tape-ins provide a seamless look, and wefts offer long-lasting wear. If you're unsure, take our Hair Extensions Quiz to discover your perfect match. We've also created several hair extension guides that explain the considerations for each method.

How long do hair extensions last?

With proper care, our Remy human hair extensions can last 6-12 months or longer depending on the method. Clip-ins tend to last longest since they're worn less frequently, while tape-ins and wefts typically last 3-6 months before needing replacement. Follow our hair care guide for tips on maximizing the lifespan of your extensions.

What makes Wigneehair different from other brands?

At Wigneehair, we offer 100% ethically sourced Remy human hair with the cuticles intact for long-lasting quality. Unlike many brands, our hair is never chemically over-processed, ensuring durability, softness, and tangle-free performance. We started our brand "Wignee" in May 2016, address at No.926 Ruixiang Road, Weidu District, Xuchang, Henan, China. Our brand will provide customers the fashionable and high-quality wigs and hair bundles, and offer more choices to make your life modern and colorful.

Which extensions are best for fine or thinning hair?

For fine or thinning hair, we recommend our Seamless Clip-Ins or OVO Weft extensions. They're lightweight, gentle on delicate hair, and designed to add volume without pulling or causing damage. If you're considering professional methods, tape-ins distribute weight evenly and work well for finer hair types. Our quiz can help you find the right match.

What's the difference between Remy and non-Remy hair?

Remy hair features intact cuticles aligned in the same direction, ensuring smooth, tangle-free extensions with long-lasting quality. In contrast, non-Remy hair has cuticles misaligned, leading to tangling and matting over time. Unfortunately, many brands mislabel non-Remy hair as Remy. At Wigneehair, we guarantee 100% authentic Remy hair for superior durability and a natural look.

Can I dye or color my hair extensions?

Yes, our 100% Remy human hair can be dyed, but we recommend going darker only. Lightening or bleaching can damage the hair and void our return policy. For best results, have a professional colorist handle the process. If you need a specific shade, consider our Color Matching Service or explore our 40+ shades before purchasing.

How many packs do I need for a full head?

The number of packs depends on your desired volume and hair thickness. For Clip-Ins, one set is usually enough. For Tape-Ins or Wefts, we recommend 3-5 packs for a full look.

Do you offer sample swatches to help me choose a color?

Yes! We offer color swatches to help you find the perfect shade before purchasing a full set of extensions. To explore our options to find your perfect match click here.

Do you offer a guide on choosing the right length and volume?

Yes! Choosing the right length and volume depends on your natural hair and the look you want. Our Hair Length Guide provides visuals and expert tips to help you decide.

Are Wigneehair extensions beginner-friendly?

Absolutely! Our Clip-In and Halo extensions are perfect for beginners, offering a quick and damage-free way to enhance your hair in minutes. If you're new to professional methods like Tape-Ins or Wefts, we recommend consulting a licensed stylist.

What certifications or ethical sourcing standards do you follow?

We are committed to ethical sourcing and sustainability. Our hair is ethically sourced from voluntary donors, ensuring fair trade practices. We work directly with suppliers who follow ethical labor standards.

Can I heat-style my extensions?

Yes! Our 100% Remy human hair extensions can be heat-styled just like your natural hair. Always use a heat protectant and keep the temperature below 350°F to prevent damage. Follow our hair care guide for more information.

Will hair extensions damage my natural hair?

When installed and maintained correctly, quality hair extensions should not damage your natural hair. Clip-ins and halos are completely damage-free since they don't use adhesives or bonds. For professional methods, working with a trained stylist and following proper maintenance schedules is key to protecting your natural hair.

Can I swim or shower with my extensions?

For clip-ins and halos, we recommend removing them before swimming or showering to extend their lifespan. For professional methods like tape-ins and wefts, you can swim, but always rinse your hair with clean water immediately after and avoid prolonged exposure to chlorine or saltwater. Deep condition weekly if you swim regularly.

Can I sleep with my extensions?

Yes, but to prevent tangling and breakage, we recommend tying your hair into a loose braid or ponytail before bed. A silk or satin pillowcase can also help reduce friction. We wrote a guide about sleeping with hair extensions, which is a good read.

What should I do if there's an issue with my order?

If you received the wrong item, a damaged product, or something is missing, contact our customer support team immediately. We'll work quickly to resolve the issue and ensure you get the correct product.

Can I modify or cancel my order after placing it?

We process orders quickly, but if you need to make changes, contact us as soon as possible. If your order has not yet shipped, we may be able to modify or cancel it. Once an order is shipped, we can no longer make changes.

How do I create an account?

Creating an account is easy! Simply click on the "My Account" icon at the top of our website and follow the registration steps. Having an account allows you to track orders, save favorites, and earn rewards.

What should I do if I forgot my password?

If you forget your password, click "Forgot Password" on the login page, and we'll send a password reset link to your registered email. Follow the instructions to reset your password and regain access to your account.

Do you offer stylist or professional discounts?

Yes! At Wigneehair, we offer exclusive discounts for stylists and professionals through our Pro Stylist Program. When you sign up for a Professional Account, you'll gain access to:

• Special wholesale pricing on professional hair extensions
• Bulk order discounts to maximize your savings
• Exclusive promotions & early access to new products
• Free educational resources to help grow your business

To qualify, simply register for a Pro Stylist account here. Once verified, you'll unlock professional pricing and perks!

We also offer a wholesale program for hair salons and business owners.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, , and Klarna for installment payments.

Do you offer financing or payment plans?

Yes! We offer financing through Klarna and Stripe, allowing you to split your purchase into easy, interest-free payments. Choose one of these options at checkout to get started. Learn more about these options here.

*Monthly financing through Klarna issued by WebBank. Other CA resident loans made or arranged pursuant to a California Financing Law license. NMLS # 1353190

How do I apply a discount code?

Enter your discount code at checkout in the "Promo Code" box, then click "Apply." Only one code can be used per order, and some exclusions may apply.

Why was my payment declined?

If your payment was declined, double-check that your billing information matches your card details. If the issue persists, try another payment method or contact your bank for further assistance.

Do you charge sales tax?

Sales tax is applied to orders based on your shipping location and local tax laws. The tax amount will be displayed at checkout before completing your purchase.